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  • The need for human touch in workplace technology

The need for human touch in workplace technology

Auckland | 17 November 2019
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Workspace Agile Real Estate Workplace Technology

Today, devices from smartphones to speakers use AI to help us schedule appointments, make phone calls, and get directions. While this technology is backed by comprehensive data and analytics, AI’s level of efficiency and accuracy is often improved with human touch; this tailored and thoughtful approach combined with AI better delivers on the user’s unique needs.

“We are at our best when we leverage both people and tech,” says Careena Otieno, marketing director at CBRE Host. A human-serviced, technology-enabled product suite, Host brings both concierge-style, on the floor service delivery and a mobile digital platform for employee self service to the workplace. What’s different? Host draws on CBRE’s global experience and deep workplace expertise to provide a personalised, accommodating office experience around what matters most in helping employees do great work.

Read the full article at CBRE's Agile Real Estate Knowledge Hub

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